IT Support and Help Desk
For businesses with 5 to 95 employees.
Eliminate office downtime and ensure your employees always have access to the productivity tools they need. Our help desk is here for your employees’ technical questions. With IT Monitoring, we catch and correct small problems before they snowball. Reliable IT Support and regularly scheduled preventative maintenance, software patches, and continuous security and firewalls updates ensure reliability and keep the bad guys out. Fast server and computer repairs. You get peace of mind, and can focus on growing your business. With unlimited flat-rate support, costs are predictable. Already have I.T. help onsite? Just need help with the “heavy lifting?” Variable plans also available.
Business Phone Systems
Sales, Support, and Repair for all makes and models.
Emergency phone system repair is available without a contract. Same day emergency repair service is also available. We have been installing and repairing business phone systems for area companies for over 20 years. From the oldest model phone systems, to the newest virtual and cloud-based networked VoIP phone systems, we are here to help. Whether you only have one office, or many locations around the country we can help. As an IDeACOM Network member, we work directly with phone system dealers in every city and state in the country. Connect all of your offices into a single unified communications network for increased efficiency and reduced cost.
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We service Chester County and all surrounding counties. Same-day service is available in most cases to customers in Chester County. We’re located in West Grove, PA with quick access to Chester Springs, Exton, Frazer, Malvern, Paoli, Wayne, Chadds Ford, Kennett Square, Longwood, Avondale, West Grove, and more.
Disaster Prevention and Backup
Continuous backups and Lightning fast recovery.
Our hybrid backup solution combines software and hardware from several best-in-class backup system vendors into a customized, managed backup solution just for you. The result? A backup system and network with off-site cloud-based backups that eliminates “public cloud” risks and preserving restoration speeds only achievable with an onsite solution. Continuous monitoring ensures the success of automatically scheduled backups. A great fit for retail, manufacturers, medical offices, accountants, law offices, and any organization that measures downtime in dollars. We backup every detail of a protected system, down to where icons were last on the screen. Backups run continuously all day long. When disaster strikes restore a server, or an entire rack of servers, to any 15-minute window in time.
Telecom and Network Cabling
Phone, Data Cat5e/6, Wide area WiFi, and Fiber
From copper to fiber optics, choose the A. F. Daniel Technology Group, Inc. to wire you location for telecommunications and high-speed networking. All of our installations are fully certified to pass and exceed manufacturer’s specifications ensuring your network runs at top-speed. Neatness counts, as does completeness and attention to detail. Printed wiremap reports of ensure each cable run passes and exceeds certification requirements. We guarantee each installation for 25 years. We will help you choose the correct communications cable or data cable for your project ensuring you get the maximum performance, that you are future-proofed, and that the project will not break the bank. We work with local authorities to ensure each network installation is up-to-code. Considering going wireless? We can install and properly balance your wireless network for optimal performance.
Remote Computer Support
For businesses and organizations of any size.
Remote support and computer repair is perfect for any organization that may have a computer expert on staff taking care of all of the day-to-day’s and occasionally needs help. We can remote into your network and provide help, same-day in many cases. It’s secure, it’s easy, and there are no monthly service commitments. Customizable service plans fit frequent and infrequent needs. With attended support, invite us in each time support is needed then watch and learn on your screen while we help. For the ultimate in flexibility, unattended remote support lets us perform I.T. tasks after-hours or while you keep productive doing something else.