Chris and the entire team were terrific. Prompt with returning calls, sharp assessment of the issue and always looking out for the best interests of the client. We won't use anyone else when it comes to our system and can't recommend them highly enough!read more
Sarah Carzo
19:24 21 Jul 22
Chris & his team are wonderful! Very reliable, patient, & great with communication. Smooth transition from landline (outdated) phone system to the new one! Great new features that we never had access to before. Chris helped to customize our phone settings to best fit our company needs. He took the time to answer all of our many questions & make us feel confident with the new system & how to use it. Highly recommend & glad to continue working with them!read more
Jessalyn Lemmons
15:16 18 Jul 22
Chris and his team took our small business phones over (which had many issues from our prior service) and turned our very disjointed service around with lots of out of the box thinking and persistence. Prompt service, never hesitant to come out on site to trouble shoot, and VERY responsive. We couldn’t be happier we moved from a large unresponsive carrier to local AF Daniel.read more
Mark Sammarone
15:28 18 May 22
The team at AF Daniel has tons of experience with the 3CX system which they shared freely. That saved us hours of time compared to trying to figure it out on our own.read more
John Evans
19:42 03 May 22
Technical support was very helpful and fast in assisting us with changes we needed made to our system. Technician was knowledgeable and friendly.read more
Megan Gardea
14:07 21 Apr 22
Chris and his team go above and beyond when it comes to service, but they also work hard to provide the latest in tech advancements while making sure we know how to use it all! I could not recommend this team more - I am so happy with the work they’ve done and the assistance they’ve provided. They are quick to answer questions and respond to inquiries. They are kind, courteous, and tidy. Thank you for all your hard work, Chris and team!! You’ve made our center top notch!read more
Dania Langley
18:21 19 Jan 22
HIGHLY RECOMMENDED. 5⭐️ Very knowledgeable and GREAT communication. No problem is too small. They save my Organization money!! Thank you AF Daniel.~Brandywine Valley Active Agingread more
Kevin Cousineau
12:14 14 Jan 22
Purchased a new phone system for a very old building through A.F. Daniel. The install was quicker then we expected during business hours with our phones only being taken off line for 5 minutes. Amazing customer service and quick response to any needs. Prior to the new system install, our old system went down. A.F. Daniel quickly responded and helped us get the old system back up and running until the new phones arrived.read more
Claire Marie Rossi
20:16 08 Sep 21
Chris came out and fast tracked our move to their phone system. It has been such an improvement. The customer service is excellent and he is happy to answer any questions we had. I look forward to continuing to work with him in the future!read more
David Cambridge
15:56 14 Jul 21
Absolutely wonderful experience from start to finish. We were desperate to upgrade our system and they came through with flying colors. Highest recommendation possible!read more
Heather A
17:24 13 Jan 21
Eric is amazing as well as the rest of the team. They are quick to respond and fix any issues I have. Recommend 110%.
Kevin Moore
20:19 30 Dec 20
When Comcast failed miserably to provide us with an upgraded phone solution the last thing we wanted to do was bring them back out to remedy. We were looking for a fresh start and found Chris. He did an impeccable job from install, to a brief teaching session on the functions along with several follow ups to make sure everything was up to par following the install. Would recommend Chris to anybody and everybody looking for a business phone solution!read more
Dario DiFrancesco
16:46 30 Dec 20
AF Daniel has now been a part of helping us set up our phone systems for two stores in the last year. They made things easy for us with flexible scheduling for installation and quick, responsive support! We have had no problems with our phones or internet since we’ve started working with them. It has been a pleasure working with Chris!read more
Jenna & Charlie Ennis
20:57 20 Nov 20
The crew here always goes over and above!! Fantastic customer service and follow up. I can’t say enough good things about how they make things simple, straightforward, and easy for a non tech inclined person like myself. Thank you!read more
Laura Bobbitt
02:11 02 Oct 20
Chris and cj both are always so helpful and quick to solve any issues we have!
Nicholas Santiago
20:42 28 Aug 20
Always a quick and easy experience working with the team at AFD!
Megan Drumheiser
21:47 27 Aug 20
I called A F Daniel on a Thursday night after our phone system at my office completely died out of nowhere, leaving us with no phones (and we are super reliant on our phones). After speaking to Chris he knew exactly what we needed. He had 7 phones and a new system ordered for us by Friday.. worked all weekend on them and had us all set-up and completely installed by Early Monday afternoon. He made everything SO easy because we had no idea what to do. Highly recommend this company!read more
Donna Simpson
14:42 13 Aug 20
I have been working with Chris for years he has been wonderful, He takes his time walking me through all my questions and concerns. He always makes himself available when I’m in a panic. Don’t know how we ever survived without him and AF Daniel. He is kind and extremely knowledgeable. He is the best!!!read more
Rudolph Kubin
15:34 12 Aug 20
Great company, great team at A.F. Daniels. Everything a company would be looking for in a trusted IT Solutions Provider! Highly recommend A.F. Daniels if you are looking for an IT Solutions Partner and Amazing customer service.read more
Josh Heebner
12:56 12 Aug 20
A.F. Daniel does a great job in responding quickly when we have an issue with our phone system (we rarely have an issue, but more questions than anything). We would highly recommend his firm for your VOIP needs.read more
David Shatzer
15:06 24 Jul 20
Chris and his team have always been a pleasure to work with. Chris is always receptive, timely and incredibly helpful to myself and my team. Can't go wrong with A F Daniel!read more
Victoria Stephen
19:31 22 Jul 20
Great customer service! Responsive, patient, helpful and knowledgeable! So appreciated - keep up the great work!
Justin Ip
11:49 22 Jul 20
Chris and his team at A.F. Daniel are one of the premier IT and Telecom companies in the Philadelphia/Delaware/Maryland area. They provide excellent customer service and top notch solutions!read more
Ed Nader
16:48 20 Jul 20
I find the folks at AF Daniel to be knowledgeable, responsive, and genuinely interested in the success of their clients. They listen to the objectives and develop a plan to meet them. I am very happy with this organization! And recommend them highly without any reservation.read more
Lacy Burrow
20:34 31 Mar 20
This company is amazing! Whenever I have a problem or a question, they are always more than happy to help. You can tell that Chris and his team love what they do, and are great at it!read more
Erik Noska
14:25 27 Dec 19
We needed a voip system for out business, we like to deal with a local, small business with personalized service and responsiveness, AF Daniel is all that and more, Chris and Charlotte have exceeded my expectations, thank you for everything.read more
Raj Patel
15:15 13 Mar 19
I have been using them for the past few years and have nothing but great things to say about AF Daniel and their TEAM!! AMAZING!!read more
ADRIENNE HIGHTOWER
22:04 21 Jan 19
Chris with AF Daniel delivered outstanding and exceptional customer service with both our data and phone technologies today! Chris demonstrated amazing expertise, knowledge, and experience in several strategic applications in our clinic. Chris went the extra mile to get the job done . . . ROCK STAR . . .A+ effort =100%+ customer satisfaction. After working with a host of IT vendors during the past 34 years, Chris honestly ranks right up at the top! I highly recommend him personally and professionally for any business' IT needs. Barbara Clenin, Total Health Chiropractic & Wellness Center, Memphis, TNread more
Byung Kim
01:53 30 Nov 18
First met Chris while working as a young sys admin at a clinical research software company around 14 years ago. Chris was able to resolve system performance issues our Ivy League programmers could not. Today I still reach out to Chris to provide complex VOIP implementations and firewall solutions. He knows everything and is a great guy to deal with as well. You get everything you pay for and more with A F Daniel. (Coming from a fellow IT guy)read more
Byung Kim
01:53 30 Nov 18
First met Chris while working as a young sys admin at a clinical research software company around 14 years ago. Chris was able to resolve system performance issues our Ivy League programmers could not. Today I still reach out to Chris to provide complex VOIP implementations and firewall solutions. He knows everything and is a great guy to deal with as well. You get everything you pay for and more with A F Daniel. (Coming from a fellow IT guy)read more
Jenny Moyer
22:21 20 Aug 18
Chris was very informative and helpful in clarifying what my options are for adding service ro a second building on the property.read more
Brooke Nissley
19:16 15 Aug 18
Thank You so much David Horn! He was very patient and thorough with his work! He was kind, respecftul and got the job done!read more
Lynn Taylor
13:57 03 Aug 18
I called this morning and Chris asked how I was. FRUSTRATED! (but by the time they work through my problem I hang up very happy and ready to continue my day) I couldn't get a pdf to convert and, of course, needed to get a resolve right away. As always, Chris (and the others), started asking questions to determine what needed to be done. Not much time went by and he knew exactly what was wrong. He fixed it and then had me redo so I knew how to proceed on my own. THANKS CHRIS! I appreciate you taking the call and solving.....it's already a great day!read more
Rich Murray
01:02 28 Jul 18
The team at AF Daniel have been lifesavers! Our phones went down and Comcast and the IP phone vendor were just pointing fingers at one another. I called AF Daniel and was skeptical they could help but they came out on site and we were up and running with an entirely new system that same day!Great service & reasonable prices. Happy 4+ year customer here. Thanks guys!read more
Rich Murray
19:25 27 Jul 18
The team at AF Daniel have been lifesavers! Our phones went down and Comcast and the IP phone vendor were just pointing fingers at one another. I called AF Daniel and was skeptical they could help but they came out on site and we were up and running with an entirely new system that same day!Great service & reasonable prices. Happy 4+ year customer here. Thanks guys!read more
We service all makes and models of business telephones systems in Downingtown, PA. Do you need a new telephone system? Need phone repair services? New and old. If you have old copper lines, cable, or fiber optics with a traditional phone system or new VoIP phone system, we are here for you.
Servicing businesses of all sizes: Phone Systems for businesses with 1 to 295 phones, and organizations with up to 45 business locations.
Add phones, Expand your phone system – Your telephone system need more phones, more features? Phone systems are designed for expansion. We can add telephones, install new cabling, and add phone lines including T1, POTS, PRI, and VoIP.
Phone system programming – If you suspect your phone system can do more to meet your needs, give us a call. Most business phone systems are programmable. We can add caller ID, voicemail, computer integration, CRM, and unified communications.
We service Downingtown, PA – half-way between Philadelphia and Wilmington. If your business is located in these cities, or the suburbs, or if you have offices in both cities, you will find that we are a great fit for you. We offer phone system maintenance, support, service and sales for many brands. We also can repair older equipment and have affordable rentals if replacement is not an option.
Downingtown, PA
Cloud phone system or Traditional phone system? – Shopping for a new phone system? Hosted Cloud Phone System or a Premise Phone System? It’s not an “either/or” choice anymore. There’s a more flexible alternative to both. VoIP Hybrid systems require no maintenance, require no re-wiring, have more features, offer more flexibility, and are the more cost-effective long-term solutions.
Phone System Repair – When the telephones go out, and your customers cannot reach you, call us and we will get your phones working again. Fast.
We are a member of the IDeACOM Network, one of the country’s largest networks of independent phone system dealers. If you have multiple business locations in Philadelphia, the Philadelphia suburbs, and Delaware, we can connect all of your offices into a single, unified phone system. Through our national network, we can service telephone systems across the country.
Cloud Phone Systems and VoIP Phone Service
You want a a reliable VoIP phone system that just works. And so you can focus on your business, and not your phones. Our system adapts and adjusts to your needs and seamlessly. It works the way you do. Our VoIP phone systems are hosted in center city Philadelphia so customers in Pennsylvania, Delaware, and New Jersey get crystal clear cloud phone system quality of service.
All Traditional and VoIP Phone System Brands
We offer sales, support, service and installation for phone systems of all of these makes and models, and more:
NEC
Avaya
Toshiba
Zultys
Toshiba
Mitel
Comdial
Intertel
Aastra
Meridian
Vodavi
Vertical
Nortel
Grandstream
Cisco
Yealink
Polycom
Phone system repair emergency?
We offer emergency same-day telephone system service in these counties, and surrounding areas:
Chester County
Delaware County
Bucks County
Berks County
Montgomery County
Lancaster County
Most of Delaware State
Most of Maryland
Southern New Jersey
In some cases, a service agreement is required for emergency service. Experiencing a telephone outage? Call (610) 441-7222.
Chris and the entire team were terrific. Prompt with returning calls, sharp assessment of the issue and always looking out for the best interests of the client. We won't use anyone else when it comes to our system and can't recommend them highly enough!read more
Chris & his team are wonderful! Very reliable, patient, & great with communication. Smooth transition from landline (outdated) phone system to the new one! Great new features that we never had access to before. Chris helped to customize our phone settings to best fit our company needs. He took the time to answer all of our many questions & make us feel confident with the new system & how to use it. Highly recommend & glad to continue working with them!read more
Chris and his team took our small business phones over (which had many issues from our prior service) and turned our very disjointed service around with lots of out of the box thinking and persistence. Prompt service, never hesitant to come out on site to trouble shoot, and VERY responsive. We couldn’t be happier we moved from a large unresponsive carrier to local AF Daniel.read more
The team at AF Daniel has tons of experience with the 3CX system which they shared freely. That saved us hours of time compared to trying to figure it out on our own.read more
Technical support was very helpful and fast in assisting us with changes we needed made to our system. Technician was knowledgeable and friendly.read more
Chris and his team go above and beyond when it comes to service, but they also work hard to provide the latest in tech advancements while making sure we know how to use it all! I could not recommend this team more - I am so happy with the work they’ve done and the assistance they’ve provided. They are quick to answer questions and respond to inquiries. They are kind, courteous, and tidy. Thank you for all your hard work, Chris and team!! You’ve made our center top notch!read more
HIGHLY RECOMMENDED. 5⭐️ Very knowledgeable and GREAT communication. No problem is too small. They save my Organization money!! Thank you AF Daniel.~Brandywine Valley Active Agingread more
Purchased a new phone system for a very old building through A.F. Daniel. The install was quicker then we expected during business hours with our phones only being taken off line for 5 minutes. Amazing customer service and quick response to any needs. Prior to the new system install, our old system went down. A.F. Daniel quickly responded and helped us get the old system back up and running until the new phones arrived.read more
Chris came out and fast tracked our move to their phone system. It has been such an improvement. The customer service is excellent and he is happy to answer any questions we had. I look forward to continuing to work with him in the future!read more
Absolutely wonderful experience from start to finish. We were desperate to upgrade our system and they came through with flying colors. Highest recommendation possible!read more
When Comcast failed miserably to provide us with an upgraded phone solution the last thing we wanted to do was bring them back out to remedy. We were looking for a fresh start and found Chris. He did an impeccable job from install, to a brief teaching session on the functions along with several follow ups to make sure everything was up to par following the install. Would recommend Chris to anybody and everybody looking for a business phone solution!read more
AF Daniel has now been a part of helping us set up our phone systems for two stores in the last year. They made things easy for us with flexible scheduling for installation and quick, responsive support! We have had no problems with our phones or internet since we’ve started working with them. It has been a pleasure working with Chris!read more
The crew here always goes over and above!! Fantastic customer service and follow up. I can’t say enough good things about how they make things simple, straightforward, and easy for a non tech inclined person like myself. Thank you!read more
I called A F Daniel on a Thursday night after our phone system at my office completely died out of nowhere, leaving us with no phones (and we are super reliant on our phones). After speaking to Chris he knew exactly what we needed. He had 7 phones and a new system ordered for us by Friday.. worked all weekend on them and had us all set-up and completely installed by Early Monday afternoon. He made everything SO easy because we had no idea what to do. Highly recommend this company!read more
I have been working with Chris for years he has been wonderful, He takes his time walking me through all my questions and concerns. He always makes himself available when I’m in a panic. Don’t know how we ever survived without him and AF Daniel. He is kind and extremely knowledgeable. He is the best!!!read more
Great company, great team at A.F. Daniels. Everything a company would be looking for in a trusted IT Solutions Provider! Highly recommend A.F. Daniels if you are looking for an IT Solutions Partner and Amazing customer service.read more
A.F. Daniel does a great job in responding quickly when we have an issue with our phone system (we rarely have an issue, but more questions than anything). We would highly recommend his firm for your VOIP needs.read more
Chris and his team have always been a pleasure to work with. Chris is always receptive, timely and incredibly helpful to myself and my team. Can't go wrong with A F Daniel!read more
Chris and his team at A.F. Daniel are one of the premier IT and Telecom companies in the Philadelphia/Delaware/Maryland area. They provide excellent customer service and top notch solutions!read more
I find the folks at AF Daniel to be knowledgeable, responsive, and genuinely interested in the success of their clients. They listen to the objectives and develop a plan to meet them. I am very happy with this organization! And recommend them highly without any reservation.read more
This company is amazing! Whenever I have a problem or a question, they are always more than happy to help. You can tell that Chris and his team love what they do, and are great at it!read more
We needed a voip system for out business, we like to deal with a local, small business with personalized service and responsiveness, AF Daniel is all that and more, Chris and Charlotte have exceeded my expectations, thank you for everything.read more
Chris with AF Daniel delivered outstanding and exceptional customer service with both our data and phone technologies today! Chris demonstrated amazing expertise, knowledge, and experience in several strategic applications in our clinic. Chris went the extra mile to get the job done . . . ROCK STAR . . .A+ effort =100%+ customer satisfaction. After working with a host of IT vendors during the past 34 years, Chris honestly ranks right up at the top! I highly recommend him personally and professionally for any business' IT needs. Barbara Clenin, Total Health Chiropractic & Wellness Center, Memphis, TNread more
First met Chris while working as a young sys admin at a clinical research software company around 14 years ago. Chris was able to resolve system performance issues our Ivy League programmers could not. Today I still reach out to Chris to provide complex VOIP implementations and firewall solutions. He knows everything and is a great guy to deal with as well. You get everything you pay for and more with A F Daniel. (Coming from a fellow IT guy)read more
First met Chris while working as a young sys admin at a clinical research software company around 14 years ago. Chris was able to resolve system performance issues our Ivy League programmers could not. Today I still reach out to Chris to provide complex VOIP implementations and firewall solutions. He knows everything and is a great guy to deal with as well. You get everything you pay for and more with A F Daniel. (Coming from a fellow IT guy)read more
I called this morning and Chris asked how I was. FRUSTRATED! (but by the time they work through my problem I hang up very happy and ready to continue my day) I couldn't get a pdf to convert and, of course, needed to get a resolve right away. As always, Chris (and the others), started asking questions to determine what needed to be done. Not much time went by and he knew exactly what was wrong. He fixed it and then had me redo so I knew how to proceed on my own. THANKS CHRIS! I appreciate you taking the call and solving.....it's already a great day!read more
The team at AF Daniel have been lifesavers! Our phones went down and Comcast and the IP phone vendor were just pointing fingers at one another. I called AF Daniel and was skeptical they could help but they came out on site and we were up and running with an entirely new system that same day!Great service & reasonable prices. Happy 4+ year customer here. Thanks guys!read more
The team at AF Daniel have been lifesavers! Our phones went down and Comcast and the IP phone vendor were just pointing fingers at one another. I called AF Daniel and was skeptical they could help but they came out on site and we were up and running with an entirely new system that same day!Great service & reasonable prices. Happy 4+ year customer here. Thanks guys!read more